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Course Terms & Participation Guidelines
For Living Inside Out L.E.A.F. and G.I.L.D.E.D. (Group Coaching Programs)

These terms ensure we create a clear, respectful, and supportive environment for everyone
participating in this course. By enrolling, you acknowledge and agree to the guidelines below.

1. Nature of the Programme

Living Inside Out L.E.A.F. and G.I.L.D.E.D. are live, one-to-many group coaching experiences, supported by a private Facebook group. 

This is not 1:1 coaching and not therapy.


My coaching style is a blend of coaching and mentoring, drawing on over 30 years as a healer. I may suggest tools, practices, books, or steps, but you remain responsible for your own decisions, wellbeing, and actions.

2. Participation & Group Conduct

To protect the integrity of the group:

  • You agree to participate respectfully during group sessions.

  • You are encouraged to share your successes, insights, and challenges in the Facebook group to inspire and support others.

  • Even if you feel qualified, please do not give coaching, suggest other modalities (e.g.,healing sessions), or provide instructions to other participants. Coaching guidance will come only from me, either during live sessions or posted officially in the group.

  • No advertising of personal businesses, services, or products is allowed in the group or during sessions.

  • You will not engage in behaviour that disrupts or harms the learning environment.

  • You understand this is a shared space, and individual support may be limited due to the group format.

3. Personal Responsibility

You understand that:

  • This course provides guidance, tools, and coaching, but results vary based on your commitment and actions.

  • You are responsible for your physical, mental, and emotional wellbeing.

  • If you are under the care of a medical or mental health professional, please ensure they are aware of and agree with your participation in this course.

  • You must seek professional medical or psychological support where appropriate — this programme does not replace therapy or healthcare.

4. Confidentiality

Confidentiality is essential.

  • Anything shared by other participants must remain strictly confidential.

  • You may not repeat, post, or disclose anything shared by participants or the coach within sessions or the Facebook group.

  • Screenshots, downloads, or sharing of group content are strictly prohibited.

  • This allows us to create a safe, trusting space for everyone.

5. Refunds & Transfers

All purchases, including standard, discounted, and promotional enrolments, are non-refundable.

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I understand that unexpected personal circumstances can arise. If you experience a significant reason that prevents you from participating (such as serious illness or essential caring responsibilities), you may request a transfer of your enrolment. Any transfer is entirely at my discretion and the following conditions apply:

5.1 Transfer Requests

  • You must provide reasonable notice, typically a minimum of 7 days before the programme start date, unless the situation genuinely prevents earlier communication.

  • Transfer requests must be submitted in writing via email. Messages sent through social media platforms (including but not limited to Facebook Messenger, Instagram DMs, and WhatsApp) will not be accepted.

5.2 Transfer Options

If a transfer is approved, the value of your payment may be applied toward:

  • a future course,

  • 1:1 coaching, or

  • a later round of the same programme.

5.3 Limitations

  • Only one transfer is permitted per purchase.

  • Any price difference between your original purchase and the new programme or service must be paid before the transfer is confirmed.

  • Approved credits or transfers must be used within 12 months of the original purchase date.

  • No-shows, last-minute cancellations (without significant reason), or failure to engage in the programme do not qualify for a transfer or credit.

5.4 Promotional & Discounted Purchases

All promotional, discounted, and seasonal sale purchases (including but not limited to Black Friday offers) are non-refundable. Transfer requests may still be considered under the criteria above but are not guaranteed.

6. Access to Replays, Materials & Recordings

  • Replays will be available in the facebook group for all participants.

  • L.E.A.F. participants receive 6 months of access.

  • G.I.L.D.E.D. participants (or those enrolled in both programmes) receive 12 months of access.

  • All materials (videos, resources, worksheets) are for personal use only.

  • Zoom sessions will be recorded for replay purposes.

  • Portions of recordings may be used by the coach for promotional or advertising purposes. By enrolling, you consent to being included in these recordings.
  • Participants agree not to record, download, or distribute any session recordings themselves.

7. Intellectual Property

All content shared in the programme is the copyrighted property of the coach.
You agree to:

  • Not copy, record, download, or distribute any course materials.

  • Not use any content for commercial purposes without written consent.

8. Payment Plans

If offered, payment plans may allow you to access the programme while paying in instalments.
By choosing a payment plan, you agree to:

  • Make all scheduled payments in full.

  • Maintain an active payment method for the duration of the plan.

Failed Payment Policy

  • If a payment fails, I will contact you to resolve it.

  • If the payment fails a second time, access will be paused, and you will be removed from: 

    • the live Zoom calls

    • the Facebook group

    • the course materials

Access will be restored once payment is successfully completed.

9. Contact & Support

If at any point you are unsure, need clarification, or have challenges with payments, access, or participation, please reach out. I am here to support your journey within the boundaries of this programme.

Agreement

​By ticking the agreement box at checkout, you confirm that you have read, understood, and agree to these Course Terms & Participation Guidelines.

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